Make It Happen Consulting - Vicki Brackett
About Us

Experience That Shows In Your Bottom-Line Results.

Make It Happen consultants have experience generating growth for clients in the education industry, as well as Fortune 500 companies including Providian Financial, Wells Fargo Bank, Charter Communications, Franklin Templeton, IBM and EDS. We have a proven track record improving the sales organizations of start-up, turn-around, and growth companies for a positive impact on the bottom line. 

We act as advisors to upper management, creating alliances for increased revenues and change. However, we realize that an effective approach includes input from all team members to ensure proper identification of problem areas and encourage buy-in. Our consultancy services are highly successful at implementing effective sales programs in an industry that has, historically, not identified enrollment as sales. By revitalizing focus and implementing technology and training, we deliver immediate value.

Our accomplishments include:

Delivered live qualified leads to a national university, breaking all time record for applications Increased conversion rates 350% for inbound / outbound national sales call center organization.
Increased qualified leads to college admission team by 30%. Reduced turnover from 75% to 10% in 90 days for national call center. 
Grew call center sales group 300% in one year, tripling conversion rates.  Increased net profit by 12% for national staffing organization. 
Directed rapid start-up of inbound/outbound national call center, including all operations, sales and implementation of contact center technology.  Developed outbound telemarketing unit, increasing repeat business 65% the first year. 

Education Industry Experience

"Vicki's strengths are her leadership, strong customer focus and ability to get things done.  Her commitment to client satisfaction is superb and regular client feedback was testimony to her efforts to engender their satisfaction and loyalty.  She is a doer with a bias for action." 

Rick Fort , CEO & President,
3rd Party Call Center

      Enrollment Strategies
      Executive Recruiting
      Career Services

HOME  |  ABOUT US  |  OUR SERVICES  |  CONTACT US
©2007 Make It Happen Consulting - Site by Mike Waid & Associates, Inc.